Terms & Conditions

Welcome to Carryson

The following terms and conditions shall govern the sale by Carryson (named “us”) and the buyer (named “you”). Any terms and conditions that you propose or object to are subject to our written consent. By placing an order with us, it is deemed that you have read, understood and agreed to our Terms and Conditions. If you are unhappy with any aspect of our terms and conditions, please contact us before placing an order.

We reserve the right to add, delete or amend these Terms and Conditions without prior written notice at any time, at our sole discretion.

Product information
Most Carryson products displayed at the Site are available from select retailers in the Hong Kong and in select foreign markets while supplies last. In some cases, merchandise displayed for sale at the Site may not be available through other retailers’ stores.
The prices displayed at the Site are quoted in Hong Kong Dollars.
The order volume is limited to maximum 3 products per item. We reserve the right to refuse or cancel orders beyond this volume. You get a separate notice about the exercise of this right.
You acknowledge ordering the products for your private non-commercial use. Distributing the acquired products for a commercial purpose is prohibited. Please notice that we will claim our according trade mark rights. If you wish to place an order of a higher volume or for commercial distribution, please contact us for an individual order (info@carryson.com.hk). In case of non-information, high volume orders or high rates of orders in short term, we reserve the right to refuse or cancel your order.

Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate. If you should have a problem, question or concern, please contact us immediately at info@carryson.com.hk.

We accept all major credit cards via Pay-Pal payments. We accept payments in 24 currencies from 190 countries and markets worldwide (US$, HK$, EUR, JPY etc). Pay-Pal is using relentless fraud screens, address (AVS) and card verification (CVV2) checks, and 128-bit encryption to keep you safe from fraud.  All orders are subject to the supply of your billing address and telephone number which should match the details you have supplied to you bank.  Incorrect information may delay or prevent you order being processed.

Shipping and handling
All orders are shipped via SF Express (Domestics), Hong Kong Post (Standard) or Hong Kong SpeedPost (SpeedPost).  Rates are determined by weight and destination at point of purchase.  Delivery Charges will be added to you order at the checkout stage and you can check the rates before placing an order.
Carryson does not ship to P.O. box address and multiple addresses per order.
Carryson holds the right to refuse shipping to any order.

Orders placed Monday through Friday by 3:00 pm EST (excluding holidays) are shipped the next 2 business day.
Orders placed during Saturday and Sunday will ship out within 4 business days from the day of order (excluding holidays).
Orders placed during holidays are shipped within 4-7 business days from the day of order. (excluding holidays).

Orders are shipped within 3-8 business days from the day of order (excluding holidays).
Most orders arrive within 5-16 business days from the day of order, arrival date are determined by destination at point of purchase and shipping method. (excluding holidays)
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